Chapter 2: Planning for Library Excellence
Chapter 4: Role Setting for Looking-Around
Chapter 5: Looking-Around-Outside-the-Library
Chapter 6: Looking-Around-Inside-the-Library
Chapter 7: The Survey as a Tool for Looking-Around
Chapter 8: Organizing, Analyzing, and Communicating the Results
Chapter 9: Using the Results in Planning
Chapter 12: A Case Study from Appomattox Regional Library System
Proceed to Chapter 1 - Introduction .
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