Filtering Products

When selecting an Internet filtering product for your library's compliance with CIPA/NCIPA, it's a good idea to be sure you understand what filters are, and the various ways they work. Start with our Brief Technical Description of Filtering.

Look for a product that is technically suited to your library, and has the features and abilities you need. As we gather more information, we will begin to provide comparisons of some commonly sought features and most readily available products in a Table of Filter Comparisons.

For more information, we've created a list of links to other filtering resources. Your suggestions for additional links are always welcome and appreciated.

A Brief Technical Description of Filtering

by Thomas Reddick, Automation Coordinator
Northeast Kansas Library System

Internet content filters have two very basic jobs:

  1. To prevent access to undesired content.
  2. To allow access to desired content.

Filters work primarily in two ways. The first way is as an individual software install on the individual computer to be filtered. These filters are software that is installed on a local machine and maintained and configured much as anti-virus software or some other application would be. The other way is as a network filter. These filters filter a network, acting much as a firewall and analyzing any traffic that somes in or out of the internet connection itself. These filters are typically software that is loaded on a server, or a hardware/software combination.

Both of these types of filters perform their function either by maintaining a database of blacklisted sites or by attempting to determine the desirability based upon keyword blocking, "intelligent expressions" or some other analytical method of determining the nature of the content requested. Some filters use a combination of these methods to filter.

Generally speaking, the more aggressive a filter is in doing its first job, the more poorly it performs in performing its second. Similarly, if a filter is aggressive in fulfilling the job of allowing access to desired content, the more likely it is to allow access to undesired content. The best path for a library to take is to select a filter that performs its two functions in the best way possible for the library's needs. The decisions as to whether to select a network filter or a local install filter and whether to filter based upon keyword or blacklist is a decision which will vary based largely based upon individual circumstances. This description is intended to provide information about the choices that exist, not to recommend a best practice.

Table of Filter Comparisons

Product Name
Kanguard
Website
skyways.lib.ks.us/KSL/libtech/kanguard/
Reported by
Jeff Hixon
Date of this information
January 23, 2004
Activity logs?
No
Content/access managed by
Checks a "blocked-site" list housed at the server before attempting to connect. A committee of Kansas librarians maintains the list.
Controls Chatroom access?
No
Controls Email access/content?
No
Customizable?
No
Disable for adults?
Yes
Disc space requirements
n/a
Download size
n/a
Trial version: Free?
Yes
Trial version: All features?
Yes
Trial version: Duration?
No limit (service is free to Kansas Public libraries)
Network install?
Yes
Operating system
All operating systems with a post 1996-7 browser are supported.
Other software requirements
None
Personal info blocking
No
Profiles for multiple users
No
System requirements
Internet connections
Technical support
Provided by Kansas Regional Library Systems & Kansas State Library
Technical support online
Email support:
Provided by Kanguard to Regional Library Systems
Provided by Systems per local policy to participant libraries
Notes:

Product Name
CyberSitter 2002
Website
www.cybersitter.com
Reported by
Chris Rippel
Date of this information
August 26, 2003
Activity logs?
Yes
Content/access managed by
Scans for words, phrases and patterns including links to adult oriented services to create a probability score of objectionable content.
Controls Chatroom access?
Yes
Controls Email access/content?
Yes
Customizable?
Yes
Disable for adults?
Yes, and set time to begin filtering again.
Disc space requirements
1.5 - 3 Mb depending on the length of time log files are set to be kept.
Download size
1.5 Mb
Trial version: Free?
Yes
Trial version: All features?
Yes, except password
Trial version: Duration?
10 days
Network install?
Yes
Operating system
Windows 95/98/Me/NT/2000/XP
Other software requirements
Cybersitter on individual computers requires no additional software, but they do recommend using Spybot to keep spyware off your computer. Cybersitter on a network requires one of two versions of proxy server software. Cybersitter sells one version, WinProxy 4.0, for $350 for less than 150 persons or gives it free for over 150 persons. Administration software for controlling Cybersitter over a network is free.
Personal info blocking
Yes
Profiles for multiple users
No
System requirements
Internet connections
Technical support
1 year (toll-free phone number with premium subscription)
Technical support online
1 year free
Notes: Contacts at Solid Oak Software:
Mark Cantor - Library contact for sales and licensing
Bryan Milburn - Head of Development provided answers for this evaluation.
Awards: Editor's choice for PC Magazine 1997, 2000, 2001, 2003.

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Product Name
Bess by N2H2
Website
www.n2h2.com/products/bess_home.php
Reported by
Chris Rippel
Date of this information
August 26, 2003
Activity logs?
Yes
Content/access managed by
Downloaded List - Updated list sent to library's network server daily
Controls Chatroom access?
Yes
Controls Email access/content?
Yes
Customizable?
Yes
Disable for adults?
Yes - for set periods of time, and requests for disabling filters can be made anonymously.
Disc space requirements
1 - 6 gigabytes on server
Download size
N/A
Trial version: Free?
Yes
Trial version: All features?
Yes
Trial version: Duration?
30 days
Network install?
Network only
Operating system
Windows , Red Hat Linux, Volera Excelerator, Nortel ACC
Other software requirements
Proxy server software
Personal info blocking
No
Profiles for multiple users
Yes
System requirements
Network with router, firewall, cache or proxy device
For compatible devices see:
www.n2h2.com/products/bess.php?device=choose_device
Technical support - Toll Free?
Yes
Technical support online
Yes
Notes: Discounts for multiple year contracts. For details see www.n2h2.com/pdf/n2h2_us_pricing.pdf
Contacts at N2H2: Amy Kavaugh (888-522-1516) will set up appointments with technology person.

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Product Name
NetNanny 5
Website
www.netnanny.com/index.html
Reported by
Harry Willems
Date of this information
August 4, 2003
Activity logs?
Yes - Chat violations or all chat activity, webpage violations or all surfing, attempted tampering by time
Content/access managed by
a, d, e, h (see list below)
Controls Chatroom access?
Yes
Controls Email access/content?
Can be configured to block email
Customizable?
Up to eight users can be set up in administration (headquarters), each with customized individual profile
Disable for adults?
Yes - By switching to “adult user” (named as such a user) with settings set on “level 1” least restrictive. Requires password for any changes. To change users, one has to log out of the current user and log into the next, using password – an extra layer of complication. 
Disc space requirements
50 mgs, 32 mgs ram
Download size
11.7 Mb
Trial version: Free?
Yes
Trial version: All features?
Yes
Trial version: Duration?
15 days
Network install?
No
Operating system
Windows:
XP Home or Professional
2000 Professional
NT 4.0 with SP4 or greater
Windows ME
98 Second Edition (SE)
98 with Service Pack 1 (SP1)
Other software requirements
Internet Explorer
IE 6 for Windows 98SE, Me, NT 4.0 SP6a+, 2000, or XP.
IE 5.5 SP2 for Windows 95, 98, Me, NT 4.0 SP3+, or 2000.
IE 5.5 SP1 for Windows 95, 98, Me, NT 4.0 SP3+, or 2000.
IE 5.01 SP2 for Windows 95, 98, NT 4.0 SP3+ or 2000.

Netscape Navigator
Netscape 7
Netscape 6.2.2
Netscape Communicator 4.72, 4.73, 4.75, 4.76, and 4.79
Netscape Navigator 4.08
Personal info blocking
Yes - “Personal Settings” must be configured for each user: Name, address, telephone, email, school/teamname, workplace and other
Profiles for multiple users
Yes - must name more than one profile, “anyone” is default (1 of 8 possible users)
System requirements
Pentium, Pentium II, Pentium III, Pentium 4, Celeron or AMD Athlon (K6/2 or higher) processors
Technical support - Toll Free?
No
Technical support online
Yes - Online form or email
Notes:  Netnanny site requires a registration, and confirmation by email to download trial

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Product Name
McAfee Parental Controls (MPC)
Website
us.mcafee.com/root/product.asp?productid=pc
Reported by
Jeff Hixon
Date of this information
August 5, 2003
Activity logs?
Yes
Content/access managed by
a, b, e, g, h (see list below)
Controls Chatroom access?
Yes
Controls Email access/content?
Web-based: Will filter or block / POP: Will block
Customizable?
Yes
Disable for adults?
Yes
Disc space requirements
40 Mb
Download size
N/A
Trial version: Free?
None
Trial version: All features?
N/A
Trial version: Duration?
N/A
Network install?
No
Operating system
Windows 98/ME/2000 Pro/XP [Home or Pro]
Other software requirements
IE 4.01+
Personal info blocking
Yes
Profiles for multiple users
Yes (unlimited)
System requirements
CD-ROM / 32Mb RAM / Pentium 100+ MHz
Technical support - Toll Free?
No
Technical support online
Yes

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Product Name
Cyber Patrol/Surf Control
Website
www.cyberpatrol.com or www.surfcontrol.com
Reported by
Harry Willems
Date of this information
August 4, 2003
Activity logs?
No
Content/access managed by
(see list below)
Controls Chatroom access?
Yes
Controls Email access/content?
Allows email, blocks html links (if needed)
Customizable?
An unlimited number of users can be set up in administration (headquarters), each with customized individual profile
Disable for adults?
Yes - By switching to "adult user" (named as such a user) with settings set for no limits. Required password for any changes.
Disc space requirements
30Mb
Download size
10.3Mb
Trial version: Free?
Yes
Trial version: All features?
Yes
Trial version: Duration?
14 days
Network install?
Yes - Link points to "Total Filtering Protection" at Surfcontrol
Operating system
Windows 98/2000/XP
Other software requirements
None
Personal info blocking
Yes - "Chatgard"
Profiles for multiple users
Yes - Must name more than one profile, default is same as first user
System requirements
64Mb RAM
Technical support - Toll Free?
No - $1.99/minute 900#, or $9.95/incident 866#
Technical support online
Yes

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Product Name
We-Blocker
Website
www.we-blocker.com
Reported by
Jeff Hixon
Date of this information
August 4, 2003
Activity logs?
Yes
Content/access managed by
a, b, e, g (see list below)
Controls Chatroom access?
No
Controls Email access/content?
No
Customizable?
Yes - Options for customizing both by individual user and by type of blocking
Disable for adults?
Yes - Log on with admin password. If not manually reset to block sites, will revert to blocking upon reboot
Disc space requirements
5Mb
Download size
2.46Mb
Trial version: Free?
N/A: Product is free. (Optional registration $19.95)
Trial version: All features?
N/A
Trial version: Duration?
N/A
Network install?
No
Operating system
Windows 95/98/ME/NT/2000 (not yet fully compatible with XP)
Other software requirements
IE 4+ or Netscape 3.02+
Personal info blocking
No
Profiles for multiple users
Yes
System requirements
Minimum: 200MHz Pentium / 64Mb RAM / 28.8 Modem / 256 color display
Technical support - Toll Free?
No - generally $20 per quarter hour (Manual Uninstall: $20; Password recovery $10)
Technical support online
No

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Product Name
Awesome Library Browser for Children (ALBC)
Website
www.awesomelibrary.org/Awesome_Library-Children.html
Reported by
R. Jerry Adams, Ph.D. (representing vendor)
Date of this information
September 8, 2003
Activity logs?
No; collects no information from users
Content/access managed by
g (see list below)In addition, uses "green space", blockers for popup ads, and avoids software within top search engines that now looks for and deactivates filtering software. ALBC avoids lists "because they are ineffective, they are after the fact, and they invariably involve some type of censorship by the authors of the software."
Controls Chatroom access?
No, but does not include unmonitored chat rooms within the green space
Controls Email access/content?
No
Customizable?
No, except the librarian may request a revision in how the software operates throughout the library
Disable for adults?
No: Only children would use the Awesome Library Browser for Children; adults would use Internet Explorer, etc.
Disc space requirements
2.7Mb
Download size
2.7Mb
Trial version: Free?
Yes
Trial version: All features?
Yes
Trial version: Duration?
20 uses; no time limitation
Network install?
No
Operating system
Win 98/2000/ME/XP
Other software requirements
IE 4+
Personal info blocking
No
Profiles for multiple users
No
System requirements
Same as Internet Explorer
Technical support - Toll Free?
No
Technical support online
Yes (email)
Notes: "Awesome Library Browser for Children does NOT require registration or other information or procedure to download.
It is a simple and direct access."

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Content/access managed by:
a
Acceptable Sites - Unless in combination with other below, allows access only to sites you put on the list
b
Activity Logs - files created that record sites visited by each user profile
c
Monitoring - Can create screen captures of objectionable material displayed
d
Server-based List - Checks a "blocked-site" list maintained at the vendor's server before attempting to connect
e
Downloaded List - Allows you to download the blocked list and updates to a local drive or server
f
Internet Service Provider - Your ISP selects, provides, and maintains the blocking technology
g
Scans - Scans files for objectionable words
h
Time Limiting

Links to other filtering resources


Please direct comments to: Jeff Hixon, Director,
Library Information Technology Division
Kansas State Library
Last Updated 2/10/2004

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